ABDULSALAM, Tajudeen Alaburo; TAJUDEEN, Rofiat Bolanle. Artificial Intelligence (AI) in the Banking Industry: A Review of Service Areas and Customer Service Journeys in Emerging Economies. Business & Management Compass, Varna, Bulgaria, v. 68, n. 3, p. 19–43, 2024. DOI: 10.56065/9hfvrq20. Disponível em: https://bi.ue-varna.bg/ojs/index.php/bmc/article/view/66.. Acesso em: 6 nov. 2026.